About Solution Systems, Inc.
Solution Systems, Inc.
We are focused on maximizing the value of your business system by delivering proven, productive and sustainable solutions for the manufacturing, distribution and service industries.
Solution Systems, Inc. (SSI) for over 35 years has been implementing ERP and support for Rental businesses throughout the Midwest. Over that period, SSI has evolved as an organization and has developed new competencies and techniques to remain on the cutting edge for its clients; however, SSI’s core mission has always remained the same.
SSI, located in Rolling Meadows, IL is a Microsoft Gold Certified Dynamics Partner and has become a leader in Dynamics implementations in the Chicago Metropolitan Area. Our customer base encompasses small and medium size to enterprise level businesses across a variety of different verticals.
We pride ourselves on the many long standing partnerships we have built with our clients. SSI’s proven track record is built on our ability to maintain a high standard for talent and to retain an experienced staff that knows the ins and outs of our client’s business needs as they continue to change and evolve. We help our clients with their business problems every single day, by leveraging the best of what our products and technical support can do to make their business run faster, smarter and more efficiently. The value that we produce commands the loyalty that we maintain with our clients and as organization, our history has been successfully built on those business practices.
How We Are Different
We have over 35 years of experience helping companies optimize their operations and increase their bottom line.
We are committed to 100% customer satisfaction. Our consultants go above and beyond the norm to make sure we exceed your expectations.
Whether you are implementing a new ERP system or updating and enhancing your current system, our implementation methodology is built on years of experience to get you up and running quickly and efficiently.
We have proven to be a trustworthy business partner offering solutions customized to meet your needs and your budget. We are here with the right answer and the best technology and software in the industry.
Our consultants have Microsoft Certifications, Bachelors or Masters Degrees and many years of experience implementing ERP systems.
We help you realize the most from your training investment by offering continuing education classes at reasonable prices. We also keep you up to date on the latest technologies and software available so your ERP system can grow to meet your changing needs.
We’ll never leave you hanging. Our regular business hours Monday thru Friday 7:00am to 5:30pm, however, we go the extra mile offering extended hours of support services after regular business hours.
Our Services Team
An implementation team is assigned to every new client and is headed by a project manager. Our project managers have been with Solution Systems for many years implementing business solutions for clients of varying sizes in a wide range of manufacturing and distribution industries.
Our programmers are highly skilled and experienced; they can handle any challenge no matter the size or scope of your project needs.
They work closely with business analysts. They set up and train key users and end users in all areas of functionality.
Our support team is available to you to be a valuable resource for your business long after a project has been completed.
Solution Systems has a full service IT Infrastructure department which is available on call to service your business in the following areas:
Server Installation & Upgrades
Back up & Disaster Recovery
Email & Spam Filtering
Microsoft SharePoint Installation
Network Design and Installation
Firewall Design & VPN Set Up
Server Consolidation & Virtualization
Virus & Spyware Protection & Removal
Web Site Development
Our Implementation Approach
We do not just install software. Part of what makes our approach unique is our ability to develop a very strong synergy and solidarity between our relationship as a Microsoft Dynamics Partner and how our people can relate and support those products for the manufacturing, distribution and service industries.
Microsoft Dynamics has developed a set of guidelines to support the implementation of the Dynamics products called Microsoft Sure Step. This robust set of tools was developed in order to provide organizations such as Solution Systems with a standardized approach for implementing the Dynamics software.
Our implementation methodology combines the Microsoft Sure Step along with our 35+ years of implementation and consulting experience with our clients. In turn, this has created the best possible structure for implementing Dynamics ERP solutions.
The trust we have with our clients is built on a commitment to our #1 goal which is to consistently support your business needs and maximize the benefits of our Dynamics NAV and CRM solutions for your company.
The core of our organization is centered on our ability to understand the ever changing needs of our clients. Our objectives are accomplished by providing highly flexible products that can be translated into solutions specific to the way you do business.
We understand how serious and difficult it can be to adjust to a new system in your company. Our goal is to not only help simplify your business structure but to make it as easy and as comfortable of a transition as possible for you and your business. We provide comprehensive training for your users and we offer full-service support for your entire system. Long after your new system has gone live, the level of dedicated training and support we offer you is one of key differentiators in how we work with our clients.